I met Courtney Lavander in 2007 when she became the Executive Director for Sunrise Assisted Living in McLean Virginia. My father was in the final stages of Alzheimer’s Disease and was in the memory care unit. The previous management was having staffing issues and residents were either ill or becoming ill. My mother and I met with her to discuss our growing concerns after which Courtney performed due diligence.She immediately hired a high performing management team and began coming in at all hours to observe and evaluate staff performance. I watched her transform this facility into a high end care center with a vision toward excellence in months. She was tireless and tenacious.When my father passed, it was Courtney who called me at 10 o’clock in the evening to let me know. I was out of town and Courtney got dressed, left her home and met my mother at Sunrise. Above and beyond are words that come to my mind.We maintained contact when she left the DC area to move to San Diego in 2011.In 2015 my mother began to have issues living by herself. I called Courtney and she reached out to her contacts in the elder care community in Northern Virginia to arrange for in home care. Later that year she assisted me with transitioning her into an assisted living environment.
Courtney Lavander has been there for me and both of my parents every step of the way. Every meeting, every challenge, every choice, every fight she held my hand, opened doors and walked me through this changing environment now known as elder care.
I can recommend Courtney Lavander with the utmost confidence as your Elder Care Consultant.